FAQ

Thank you so much for buying direct!  Here are some of the most frequently asked questions.

If I buy an ebook, how do I read it? Or get it to my favorite device?

Once you purchase an ebook, you will get an email from Bookfunnel with a link to download the ebook to your device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can download your ebook to a number of reading devices including Kindle, Kobo, Nook, etc. or simply on your PC - and you can choose any or all of them. If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

You can also find your ebooks in your Bookfunnel library on your PC at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

Bookfunnel also have an app which you can download and then read at any time on your device.

If I buy an audiobook, how do I listen to it? Or get it to my favorite device? 

Once you purchase an audiobook, you will get an email from Bookfunnel with a link to download the audiobook. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder. Please read the eBook details above as the Audiobook will be delivered the same way.

If I buy a paperback, how long does it take to get to me? 

It won't be next day shipping, as it depends which country you're in and what you chose at checkout. Please remember that we use support local and small independent businesses, so please be patient. It will arrive from the closest printer to your location in order to keep costs down and speed up delivery.

Why would I buy from you when I can go to one of the big online stores? 

You are supporting authors and creatives, as well as independent printers and small businesses that benefit from handmade items. You can also buy from the online stores - please click the link.

How does it help authors and creatives to buy direct? 

If you buy direct from us, we get paid within days, rather than months — which helps us create more! Thank you for choosing to buy direct. We can also email you to tell you about other books and gifts you might enjoy.

We also love the big stores and you can sometimes find our items there too.

How can I contact you with any more questions? 

We would love to hear from you. The quickest way is through the contact form on the home page. Thank you